About suspended or disabled Meta accounts for Meta AI and Vibes
This article has information for suspended or disabled Meta accounts for Meta AI and Vibes. Visit the Facebook Help Center or Instagram Help Center for help with those accounts.
Visit the Meta Quest Help Center for help with your Meta account for Meta Horizon.
If your account hasn’t followed our Community Standards, Supplemental Meta Platforms Technologies Terms of Service or the Meta Terms of Service, it may be suspended or disabled.
If your Meta account is suspended or disabled, you’ll see a message telling you that it is when you log into your Meta account on auth.meta.com or the Meta AI and Vibes apps and websites.
You may be able to request a download of your Meta account information by following the instructions on the notification screen.
In some cases we may not issue a warning before restricting your account. We also can't restore accounts that were disabled for severe violations.
Submit an appeal for suspended accounts
If you think your account was suspended by mistake, you can submit an appeal.
Log into your Meta account to submit an appeal.
If you do not appeal within the specified time, you will no longer be able to request a review of your account.
What to do if you don’t see a notification
If you don’t see a notification telling you that your account was suspended or disabled, you may be experiencing a login issue.
If you’re having trouble logging in, you can learn how to do things like reset your password or manage the email address associated with your account.
If your account was deleted by you or someone with your password, you can cancel the deletion request within 30 days. Learn how to cancel your Meta account deletion.