How Meta uses the email address or mobile phone number on your Meta account for Meta AI and Vibes

Updated:16 weeks ago

Note: Your email address or mobile phone number may be used differently by Meta depending on which of our apps you’re accessing.

This article applies to the:

Learn more about how your email address or phone number are used on Facebook and Messenger or on Instagram.

We may use your email address or mobile phone number for purposes like:

  • Helping you log in. If you forget your password, you'll need an updated phone number or email address to reset it. If you forget or lose access to the email address or phone number associated with your account, you can use either to look up partial information about the other to help your recall.
  • Sending you email and SMS notifications for updates about activity on your account, promotions and account safety. These notifications can help keep your account safe through features like two-factor authentication and alerts about unrecognized logins.
  • Some of our security checkpoints can be difficult to pass using assistive technology. If you add a mobile number or email address to your Meta account, you'll have another way to verify your account if you need to pass any of these checkpoints. Keep in mind that these checkpoints may require internet access.
  • We don't ever sell personal information, including your email address and phone number, to anyone. Learn more about how we use your phone number and email address in our Privacy Policy.
  • You may see an email or phone number suggested for you when we ask you to add your contact information. Emails or phone numbers shown in this way will only be added to your account if you choose to add them.

We may suggest an email address or phone number for you based on information we receive from sources such as:

  • An email address or phone number that you entered previously but didn't confirm.
  • Your mobile phone or tablet.

We may ask you to confirm your mobile phone number because:

  • You previously added the phone number we're asking you to confirm.
  • Time has passed since you last added or updated your phone number.
  • We’ve received information from your device that helps us suggest the number connected to that device.
  • You haven’t added one yet, and we want to show you how.
Share

Was this article helpful?

Yes
No