Report that something isn’t working on Meta AI and Vibes

Updated:3 weeks ago
The Meta AI and Vibes apps and websites are not yet available everywhere. If they are available for you, some features may not yet be available in your area.

If you notice something on the Meta AI app isn't working correctly, like a broken feature or a technical problem, try updating the app. If it’s still not working after updating, you can report it to us.

Make sure to include as much detail about the problem as possible in your report. Information like the kind of phone you were using, what you were doing when the problem occurred and adding a screenshot may help us address the issue.

Report that something isn’t working on the Meta AI app

  1. Open the Meta AI app.
  2. Tap Menu, then tap your profile picture in the bottom left.
  3. Tap Settings.
  4. Tap Help & support.
  5. Tap Submit a report.
  6. Describe your issue.
  7. Select the category that best matches your issue and add any screen shots by tapping Add images.
  8. Tap Next.
  9. From here, you can choose to share your diagnostics.
  10. Tap Share and send report to share your diagnostics and send your report or, tap Don’t share and send report to send your report without sharing your diagnostics.

Once you submit your report, you can check your notifications for updates on your report.

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