If your account was hacked or someone is using it without your permission
If your account was hacked or compromised, you can take action to regain your account. Visit the Facebook Help Center or the Instagram Help Center to learn how to secure your account. We'll ask you to change your password and review recent login activity.
Learn how to keep your account secure to prevent it from being hacked again, or recover your account on a Meta platform in the Account Recovery & Support Hub
How to know if your account was hacked
- Your email or password changed.
- Your name or birthday changed.
- Friend requests were sent to people you don't know.
- Messages were sent that you didn't write.
- Posts or ads were made that you didn't create.
You can also review these tools and tips to help keep your account safe. You may also want to learn how to protect yourself against malicious software that can potentially compromise your account. You can check to make sure emails you recieve are really from Facebook, or really from Instagram.
Note: If the email associated with your account has changed, you can reverse this. When an email is changed, we send a message to the previous email account with a special link. You can click this link to reverse the email change and secure your account.