Meta, including Meta Company Products like Meta Horizon, Quest, Facebook, Messenger, Instagram, WhatsApp and Meta for Work, doesn’t have a general public phone number available for customer service. Phone numbers claiming to be for Meta customer support are potentially scams and should be avoided.

Note: Meta may offer specialized phone support in certain jurisdictions or with certain products or features.

Find support

If you’re not subscribed to Meta Verified, the quickest way to find support on Meta is by visiting our Help Centers where you can learn more about issues including account settings, privacy and security and how to report content. For most issues, our Help Centers are the easiest way to get support.

You can also chat with Meta AI on Facebook, Messenger, Instagram, WhatsApp, or www.meta.ai. Note: this feature isn’t available to everyone.

If you’re in the European Union (EU), you can alternatively use this form, which will help to route you to support for your issue, including relevant contact channels where you will receive an automated email with information about your report, including, in some cases, a unique reporting number.

Contact us if you’re subscribed to Meta Verified on Facebook or Instagram

Creators and businesses that have successfully completed the verification process can access Meta Verified support for help with account issues. Meta Verified subscribers get access to email and chat support.

Learn how to access Meta Verified support if you’re a creator or a business.

Contact us if you’re an advertiser

If you’re an advertiser, you can contact us through Meta Business Support Home.